UX research is the art of truly understanding your target audience, uncovering their needs and planning how to satisfy them.

UX research is critical for financial services firms that are looking to launch new digital products, services or communications campaigns and need to validate that their approach matches with the requirements of their target audience.

Our UX research approach is backed by NN/g certification, making us one of fewer than 10,000 worldwide to be certified by the class-leading UX group.

We are able to assist in providing both qualitative and quantitative research, from in-person application 'lab' testing to interviews, surveys and analytics data analysis.

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Case Study

 
Jersey Financial Services Commission (JFSC)Background
Widescreen
Jersey Financial Services Commission (JFSC)
Screen Gloss
Mobile
Jersey Financial Services Commission (JFSC)
Screen Gloss
Producing a user-experience optimised website that is compliant with WCAG AA-level accessibility guidelines

Think we can help with your project? Get in touch with us.