A class-leading website with an exceptional level of usability for the regulator of Guernsey's financial sector

Client

Guernsey Financial Services Commission (GFSC)

Widescreen
Guernsey Financial Services Commission (GFSC)
Screen Gloss
Mobile
Guernsey Financial Services Commission (GFSC)
Screen Gloss

Overview

Hosting over 2,500 pages of content and a library of over 1,500 PDF documents, the GFSC website is a critical resource for a diverse audience of regulated businesses, members of the public and more.

Guernsey Financial Services Commission (GFSC) Image 0
Guernsey Financial Services Commission (GFSC) Image 1

Our approach

We conducted persona interviews, a usability review, user data analysis and analysis of regulatory industry precedents. This resulted in itemised UX considerations and content requirements. From this, we were able to deliver a content strategy and cross-device design solution.

Guernsey Financial Services Commission (GFSC) Image 0
Guernsey Financial Services Commission (GFSC) Image 1

The results

The resulting website uses a bespoke content admin workflow and successfully delivers an information architecture encompassing a huge body of information. The website now attracts a higher volume of visitors who spend less time searching for the information they need.

In 2020, the website was also upgraded to Drupal 8, successfully future-proofing the application.

Visit the GFSC website

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